42 Eastgate Street, Stafford, ST16 2LY

Call: 01785 22 66 33
Home Treatments Membership FAQs Contact Book an appointment

FAQs

Answers to the questions we’re asked most

If you’re unsure about appointments, fees, emergencies or accessibility, you’ll likely find it here. If not, send us a quick message and we’ll respond promptly.

Are you accepting new patients?

Yes. Call or email and we’ll book your first visit at a convenient time.

Do you see children on the NHS?

We welcome children up to 18 on the NHS. Adult care is private or via membership.

How do I book?

Call 01785 22 66 33, email info@castlewaydental.co.uk or use the form below.

What are your appointment times?

We’re open Monday–Friday with early and slightly later slots—see our opening hours for details.

Can I spread the cost?

Yes. Ask our team about membership options and finance for larger treatment plans.

Do you offer whitening?

Yes—dentist-supervised whitening that’s safe, effective and tailored to you.

What if I’m nervous?

We take things at your pace, explain clearly and never rush. You can bring a friend to your visit.

Is there parking?

Yes—parking, including Blue Badge bays, is available directly outside.

Do you handle dental emergencies?

Yes. Call us and we’ll arrange the earliest available slot. Out-of-hours, leave a message and we’ll respond quickly.

What should I bring to my first visit?

Please bring photo ID, medical history, a list of medicines, and any recent dental x-rays if you have them.

Is the practice accessible?

Yes—step-free access, accessible parking and ground-floor surgeries are available. Let us know any requirements.

How often should I have a check-up?

Most patients attend every 6–12 months. Your dentist will recommend an interval based on your oral health.

Still unsure?

Send us your question

Pop a quick note below and we’ll reply with the answer—or call to chat to the team.

Telephone: 01785 22 66 33

Email: info@castlewaydental.co.uk

Address: 42 Eastgate Street, Stafford, Staffordshire, ST16 2LY